At Winbritish we take safer gambling seriously. We want players to enjoy controlled play and to stay safe while using our services. We promote clear tools and sensible limits, and we support 18+ adults who choose to set personal controls on their accounts.
We follow a simple set of principles: prevent harm, promote informed choices and respond quickly when a player needs help. We use identity checks and account reviews to verify age and reduce underage play. Our approach focuses on individual control and early intervention rather than restriction by default.
Players can use a range of tools to manage their activity. These include deposit limits, loss limits, session time reminders, time-outs and full self-exclusion. Tools are available from the account settings and can be adjusted or removed in line with our published procedures.
Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits take effect immediately when lowered and will prevent deposits above the set amount. You can reduce or increase limits via your account, but increases may be subject to a cooling-off period to promote considered changes.
Loss limits allow you to cap how much you can lose over a chosen period. Once you reach a loss limit, further play is restricted until the period ends or you lower your stake. Loss limits work alongside deposit limits to give clear financial boundaries for play.
Use session reminders and reality checks to help monitor play time. Temporary time-outs provide a short account break where access is suspended for the chosen period. Longer account breaks and extended cooling-off are available if you need more time away from play.
If you need to stop playing for a longer period, self-exclusion options are available through your account or by contacting our support team. Self-exclusion suspends access for a fixed term and can be extended. For full account closure or longer exclusions, our support team can explain the available steps.
Watch for signs such as chasing losses, playing beyond your set limits, borrowing money to play, neglecting responsibilities or spending more time gambling than intended. If these signs appear, use the tools available or seek outside help.
Set realistic deposit and loss limits, use session reminders, budget for entertainment and avoid gambling when stressed or impaired. Treat gambling as a form of leisure rather than a way to make money. Regularly review your limits and account activity.
If you need specialist support, consider contacting recognised organisations such as GamCare, GambleAware or your GP for confidential advice and treatment options. If you are in immediate distress, contact local emergency services or crisis lines. For help using our tools at Win British, please visit our help centre or contact our support team via the in-site support options.
